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This store has earned the following certifications.
Novilla Bedding and Furniture / Queen Size Memory Foam
Body-Conforming Comfort: This foam mattress uses a plush memory foam layer that perfectly fits around your body, cushioning pressure points like your shoulders and hips, and promoting better spinal alignment. It has passed rigorous tests, including a 100,000-cycle rolling test and a 30,000-time hip simulation static pressure test, offering a medium-firm feel.
Quiet Nights Await: Fall asleep peacefully without the worry of noisy springy mattresses. This medium-firm mattress, with its memory foam layer and all-foam construction, minimizes motion transfer and noise, making it ideal for co-sleepers, couples, or light single sleepers.
Safe Certified Materials: We use a skin-friendly knitted cover that complies with OEKO-TEX STANDARD 100 for a safe and healthy sleeping surface. The foam is also CertiPUR-US certified, ensuring a comfortable and secure sleeping environment.
Dependable 4-Layer Construction: Covered with breathable, quilted fabric, this 12-inch queen mattress features a 3-inch gel-infused memory foam layer that conforms to your body and relieves pressure. Beneath it, a 2-inch transition foam layer supports your curves, while a 7-inch durable base foam ensures lasting stability.
Breathable & Non-Slip Design: Our gel memory foam mattress includes anti-slip particles on the base to minimize movement. The mattress cover has many small breathable holes to allow airflow and prevent heat buildup. It also features zippers for easy removal and cleaning.
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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