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This store has earned the following certifications.
Novilla Bedding and Furniture / Twin Mattress
REGULATES SLEEP TEMPERATURE AND IMPROVES SLEEP QUALITY: The Novilla twin-size mattress features infused gel memory foam on top, which maintains a comfortable temperature during sleep. This helps you sleep at the perfect balance, improving your sleep quality.
CONFORMS TO YOUR BODY, RELIEVES PRESSURE: The gel memory foam conforms to your body weight and shape, offering better support and reducing pressure on your shoulders, hips, and lower back. You'll wake up feeling refreshed and without the tossing and turning.
SLEEP WITH LESS DISTURBANCE: The all-foam construction absorbs movements and vibrations, so you sleep more stable and comfortable. This makes it an excellent choice for sensitive sleepers. Your sleep will feel as peaceful and uninterrupted as clouds.
BREATHABLE SLEEP & EASY TO TRUST: The soft, breathable knit fabric layer provides a comfortable surface that's not stuffy. The foam and fabrics are certified by CertiPUR-US and OEKO-TEX STANDARD 100, ensuring high-quality and safety for your health. Sleep with confidence!
MATTRESS IN A BOX WITH LONG LASTING PROTECTION: Your Novilla mattress arrives in a vacuum-packed box. Allow 48-72 hours for full expansion. We offer a 10-year guarantee, so you can sleep easy knowing any issues are covered. Start your journey to a deep, healthy sleep today with a Novilla mattress.
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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