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This store has earned the following certifications.
Novilla Bedding and Furniture / Twin XL
COZY SLEEP IN A SAFE ENVIRONMENT: The Novilla twin xl mattress is designed with eco-friendly foam support for durable and comfortable sleep. It ensures stable support and comfort over time, with CertiPur-US certification ensuring it's free of harmful chemicals. Enjoy a safe and comfortable sleep environment.
COOL & RElieVE PAINS: The twin xl mattress features a 2-inch gel foam layer for maximum comfort. Bamboo charcoal in the cover improves breathability by 30%, helping to regulate body temperature. The cooling gel layer takes away excess heat, providing a more cushioned feel, and helping you sleep longer and more peacefully.
MEDIUM-FIRM SUPPORT FEEL: This mattress is a combination of 2" gel memory foam and 4" base foam, offering medium-firm support. It helps maintain proper spine alignment and bone protection. The high-density foam resists sagging and prevents roll-off, ensuring a comfortable sleep every night.
TWIN XL MATTRESS IN A BOX & FITS ALL BED FRAMES: Unbox your excitement with the Novilla twin xl mattress. It comes rolled and compressed in a box, making setup a breeze. Follow our easy instructions to transform the box into a cozy mattress. It's designed to fit all twin bed frames and even works on the floor, ensuring a comfortable sleep for you and your partner.
100-DAY FREE TRIAL: Your journey to a better night’s sleep does not end with purchase. Enjoy a 100-day free trial period. If you’re not satisfied, return the mattress with no hassle. Additionally, the memory foam twin xl mattress is covered by a 10-year warranty, and our dedicated customer care team is always ready to help with any issues.
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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