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This store has earned the following certifications.
Novilla Bedding and Furniture / Full Size Mattress
COZY SLEEP IN A SAFE ENVIRONMENT: The Novilla full size mattress features an eco-friendly foam support layer for excellent durability and comfort. It ensures stable support and comfort over long-term use. Moreover, it is CertiPur-US certified and free of harmful chemicals, providing you with a safe and comfortable sleeping environment.
COOL AND RELIEVES PAINS: The top layer of the full mattress is made with a thicker 2-inch gel foam for comfort, enhancing breathability with bamboo charcoal. This cooling gel layer removes excess body heat during sleep, making the mattress more cushioned and helping you stay asleep longer.
MEDIUM-FIRM SUPPORT FEEL: The full foam mattress combines 2" gel memory foam and 4" base foam, offering medium-firm support to keep your spine properly aligned and bones protected. The high-density foam resists sagging and prevents roll-off, ensuring a comfortable night's sleep.
FULL MATTRESS IN A BOX AND FITS ALL BED FRAMES: Enjoy the convenience of a 6-inch mattress that arrives rolled and compressed in a box. Simply follow the instructions to set up, and let the mattress air out for 72 hours. It fits all twin bed frames, even on the floor.
100-DAY FREE TRIAL: Your mattress purchase comes with a 100-day free trial. The memory foam full mattress is covered by a 10-year protection, and we continue to offer professional customer care to address any issues you may have.
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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