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This store has earned the following certifications.
Novilla Bedding and Furniture / King Size Mattress
REGULATES SLEEP TEMPERATURE AND IMPROVES SLEEP QUALITY: Sleep better with the Novilla king size mattress. Its infused gel memory foam top layer regulates temperature, keeping you at a balanced sleep temperature. Enjoy great comfort and improved sleep quality as you rest.
CONFORMS TO YOUR BODY, RELIEVES PRESSURE: Gel memory foam conforms to your weight and shape, offering better support. Reduce pressure on key areas such as your shoulders, hips, and lower back. Wake up without discomfort, as this mattress is not too hard or too soft—perfect for a good night’s sleep.
SLEEP WITH LESS DISTURBANCE: Experience more stable and comfortable sleep thanks to an all-foam construction that absorbs body movements and reduces vibrations. Perfect for sensitive sleepers, this Novilla mattress feels like cloud-like comfort, reducing disturbance from others.
BREATHABLE SLEEP & SLEEP WITH CONFIDENCE: The soft and breathable knitted fabric layer provides a comfortable sleeping surface. Novilla's foam and fabrics are CertiPUR-US and OEKO-TEX STANDARD 100 certified, ensuring high-quality and health safety. Sleep confidently on your 12-inch king mattress.
MATTRESS IN A BOX WITH 10 YEARS PROTECTION: Order now, as the mattress arrives vacuum packed in a box. Allow 48-72 hours for it to fully expand and any normal new product smell to dissipate. We offer a 10-year guarantee for your Novilla mattress. Contact us if you have any issues. Start your journey to a better night's sleep with the Novilla mattress.
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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