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Beds & Mattresses / 12 Inch Hybrid Memory Foam
MOTION ISOLATION and BALANCE SUPPORT - The Novilla 12 inch queen mattress features an individual pocket coil system, isolating movements from other sleepers or pets. - It intelligently balances body weight, maintaining spinal health and relieving pain for side, back, or stomach sleepers. - Enjoy a deeper, quieter sleep with a seamless experience that enhances your overall sleep quality.
GEL MEMORY FOAM ENHANCED COZY THERMAL COMFORT - The five-layer hybrid design includes gel memory foam and high-density foam. - This combination stabilizes your sleep temperature, controlling heat accumulation and ensuring a comfortable night's rest. - The gel memory foam provides superior pressure relief and a luxurious, cozy feel.
DUAL EDGE SUPPORT SYSTEM - The queen pillow top mattress offers a dual-edge system for firm support and safety when sitting at the edge. - Protect your mattress perimeter and ensure no rolling off by leveraging the edge innersprings. - Easy to move with 4 handles, enhancing convenience and mobility.
MATTRESS IN A BOX and AREA FLEXIBILITY - The 12" queen mattress measures 80" L x 60" W x 12" H, conveniently rolled and compressed for shipping. - Easy setup at home; simply unseal and let it inflate for 72 hours to fully expand. - Compatible with most bed frames, requiring no spring box, making it a versatile addition to your bedroom setup.
HYBRID MATTRESS with MEDIUM FIRMNESS - The Novilla 12 inch queen mattress offers medium firmness, enhanced with a 100-night sleep trial. - Should you encounter any issues, our customer support team is available for assistance at any time.
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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