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This store has earned the following certifications.
Novilla Bedding and Furniture / King Size Mattress
The Novilla 10-inch memory foam mattress top layer is infused with gel, designed to absorb and dissipate body heat for a cool sleep experience. Perfect for hot sleepers, this king-sized mattress keeps you comfortable throughout the night.
Our Novilla memory foam mattress is a three-layer design, including gel-infused memory foam, comfort foam, and supportive high-density base foam. This unique combination naturally conforms to the body's curves, providing exceptional support and pressure relief. Ideal for those seeking a balanced sleep experience.
Crafted with three layers of foam, the Novilla 10-inch king size mattress offers superior comfort. The high-density foam adjusts to changes in body weight, ensuring a secure fit. The mattress keeps your spine aligned while reducing disturbances from a bedmate's movements, providing a restful night's sleep.
Our mattresses are made from high-quality foams certified by CertiPUR-US, ensuring safety, comfort, and durability. The mattress cover is made of 100% polyester, known for its wrinkle resistance and shape retention, offering a soft and luxurious feel.
Delivered vacuum compressed in a box, the mattress expands immediately after unpacking. However, we recommend allowing 24 to 72 hours for the Novilla king size mattress to fully expand and dissipate any slight new product odor. Additionally, a 10-year warranty ensures years of comfortable and reliable sleep.
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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