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This store has earned the following certifications.
Novilla Bedding and Furniture / King Size Mattress
Luxurious Comfort and Customized Support - The memory foam mattress provides balanced comfort through a combination of foam layers with different properties. - High-density foam instantly responds to your body shape, conforming to your body curve and providing gentle pressure relief.
Wake Up Pain-Free - The memory foam mattress distributes your body weight evenly, reducing pressure on key regions like shoulders, hips, and lower back. - The Novilla king mattress relieves common sleep-related aches and pains, ensuring pain-free nights on a king bed.
Stay Cool, Sleep Well - Layers of high-quality foam in the Novilla king size mattress work together for optimal sleep comfort. - Gel memory foam promotes air circulation and regulates body temperature, creating a cooler sleep environment for a more restful night.
Purchase with Confidence & 10-Year Warranty - Indulge in ultimate comfort with our CertiPUR-US certified 12-inch king size mattress featuring high-quality foam and a wrinkle-resistant polyester cover. - The mattress is built for superior comfort and durability and comes with a 10-year warranty.
Mattress in a Box & Hassle-Free Setup - The mattress is conveniently packaged in a box for easy setup and delivered right to your doorstep. - Effortlessly unbox the Novilla king mattress, place it on your bed frame, and enjoy instant comfort within 24 to 72 hours.
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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