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This store has earned the following certifications.
Novilla Bedding and Furniture / Full Size Mattress
BALANCE SUPPORT & PRESSURE RELIEF - Our Novilla mattress combines pocketed springs with memory foam to offer both support and comfort. Independent pocketed coils evenly distribute your weight, providing sturdy support for every body part. Memory foam molds to your body’s contours, aligning your spine and alleviating pressure points. With a medium-firm feel, it’s perfect for any sleep position.
MOTION ISOLATION & EDGE SUPPORT - The independent pocketed coils isolate motion, preventing noise and interference. Your partner can turn or wake up without disturbing you. The reinforced edges offer stability, preventing you from rolling off the mattress. Enjoy a disturbance-free and deep sleep.
CERTIPUR-US & OEKO-CERTIFIED SAFETY - Constructed with CertiPUR-US certified foam and OEKO-TEX certified fabric, the Novilla mattress ensures safety and quality. Comfort layers include foam with varying densities, providing premium support and a cozy feel throughout the night. The absence of springs when lying down enhances comfort.
SLEEP COOL & COMFORTABLE - The Novilla mattress cover is made of premium knit fabric, ensuring a comfortable and breathable surface. The anti-pilling material adds durability. High-density open-cell foam promotes airflow and natural temperature regulation. The pocketed coil support system underneath enhances ventilation, maintaining an ideal sleeping temperature.
WORRY-FREE PURCHASE - Enjoy a risk-free 100-night trial with a 10-year limited warranty. The mattress is conveniently shipped in a compressed, rolled box for easy setup. Compatible with most bed bases and frames, it’s hassle-free to install. Allow 72 hours for the mattress to expand fully. For any issues, please contact our customer support team.
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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