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This store has earned the following certifications.
Novilla Bedding and Furniture / Twin XL
Once delivered, your Novilla Twin XL mattress is compressed and rolled for easy shipping. With just 3 easy steps, you can turn your new mattress into a comfortable sleeping haven.
Stay cool and comfortable all night long with the Novilla Twin XL mattress. Constructed with a 4-layer all-foam system, the top layer is a gel-infused memory foam that keeps you cool. The egg crate designed foam layer enhances airflow, ensuring even breathability. Additionally, the mattress cover increases breathability by 30%, ensuring you sleep more restfully.
The 12-inch gel memory foam medium firm mattress combines gel memory foam with comfort foam to distribute pressure evenly and mold to your body. Two layers of high-density foam improve durability and provide support for proper spinal alignment. Whether you sleep alone or next to a partner, there’s no discomfort or disruptions. The mattress resists sagging and roll-off, ensuring a peaceful night’s sleep.
Constructed with CertiPUR-US Certified foam, the Novilla Twin XL mattress is free from harmful off-gassing and substances like formaldehyde, mercury, and other heavy metals. The mattress cover is made from skin-friendly rayon fabric, making it incredibly soft to the touch. Enjoy a healthier and cloud-like sleep experience.
Pressurized and rolled for easy shipping, the mattress requires a 72-hour period to air out and reshape for optimal performance. It fits all kinds of Twin XL bed frames and can even be placed directly on the floor. Follow the simple instructions to transform your unboxed mattress into a comfortable sleeping environment.
Please allow 24-72 hours for your mattress to fully shape to its original size. In warmer rooms, the process is faster.
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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