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This store has earned the following certifications.
Novilla Bedding and Furniture / Bliss Memory Foam
Whether you are a side sleeper or back sleeper, the Novilla queen memory foam mattress is designed to support every contour of your body, helping with pressure relief and spine alignment. Enjoy an undisturbed rest as the foam mattress also reduces motion transfer between you and your partner.
The top 2 layers of the Novilla queen mattress consist of a 1-inch gel memory foam and a 3-inch soft comfort foam. These layers provide excellent cradling support and maximize comfort. The 6-inch high-density base foam delivers full body support and maintains a solid 10-inch mattress structure, creating a medium-firm mattress suitable for most sleepers.
Gel-infused memory foam helps regulate the temperature of your sleep space, ensuring you won't feel overheated. Additionally, the mattress uses soft knitted fabric for extra breathability. Both materials are certified by CertiPUR-US and Oeko-Tex Standard 100, ensuring they are free of harmful substances.
The combination of comfort foam and the 6-inch high-density base foam makes the corners of the memory foam mattress nice and firm, with no sag. This 6-inch thickness also helps hold the edge weight perfectly, protecting you from rolling off while sleeping near the edge of the mattress.
The Novilla queen size mattress is expertly compressed, vacuum-packed, and then rolled into a compact box to prevent stains and shipping damage. You also get a 100-day free trial and a 10-year warranty, ensuring you have peace of mind with 24/7 customer support.
The Novilla queen mattress is tailored to meet your specific sleep requirements, ensuring a comfortable and restful night's sleep. Whether you need pressure relief or motion isolation, this mattress is designed to provide the support you need.
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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