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This store has earned the following certifications.
Spa Sensation Memory Foam / 10 Inch Queen-9
3-ZONED ERGONOMIC DESIGN FOR ANY SLEEPING POSITION - The Novilla queen size hybrid mattress is designed with three-zone precision support technology for all sleeping positions. This mattress effectively eases pressure points and provides enhanced support from head to toe, ensuring proper spinal alignment. Whether you're a back, side, or stomach sleeper, you can experience tension-free alignment with this 10-inch hybrid mattress.
KEEPING AND BALANCED SUPPORT - Our 10-inch spring mattress uses a 3-layer foam design, including gel memory foam and supportive foam. It offers soothing and effective weight-bearing support, is sturdy and durable, and absorbs moisture. The mattress conforms to the human curve, providing comfort and softness while improving blood circulation to relax your entire body as you sleep.
MOTION ISOLATION FOR UNDISTURBED SLEEP - The Novilla 10 inch queen mattress features an individual pocket coil spring system that creates a silent design, effectively reducing tossing and turning. This ensures a peaceful and comfortable sleep environment. The mattress balances your body weight, keeps your spinal health, and relieves pain. It provides a quieter and deeper sleep experience.
SUITABLE FOR MOST BASES AND FRAMES - The 10" queen-size pillow top hybrid mattress measures 80" L x 60" W x 10" H, making it compatible with most bed frames. You can even place the mattress directly on the floor without a frame. Unbox the mattress and let it expand for about 72 hours for full comfort.
HYBRID MATTRESS WITH MEDIUM FIRMNESS - Novilla's spring mattress queen is medium firm and comes with a 100-night sleep trial. If you have any issues, please contact our customer support team at any time.
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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