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Novilla Bedding and Furniture / Queen Size Memory Foam
The Novilla 12" Queen Mattress incorporates a pillow-top design for increased comfort. It features additional bamboo ions and gel memory foam layers to maintain a cool and comfortable sleeping environment. Reinforced pocketed coils provide support at both the edges and bottom, ensuring a stable sleep surface ideal for any sleep position.
Not just a comfort measure, the Novilla 12" Queen Mattress blends the benefits of traditional innerspring and foam mattresses. Individual pocketed springs reduce noise and motion transfer, making it perfect for light sleepers. The optimal weight distribution alleviates pain and ensures a restful night.
The 12" Queen Hybrid Mattress is CertiPUR-US and OEKO-TEX Standard 100 certified, guaranteeing non-toxic materials free from fiberglass. It meets CFR 1633 fire protection standards, prioritizing safety and skin-friendly components for a worry-free sleeping experience.
With reinforced edges, the 12" Queen Mattress enhances safety and stability, preventing sagging and securing the mattress during nighttime activities. This also protects the inner structure, ensuring the mattress lasts longer.
The 12" Queen Mattress arrives rolled and compressed in a box for convenient delivery. Setting it up at home is a simple process. It is compatible with most bed frames and can be used without a spring box. Unseal the mattress and let it inflate for 72 hours to achieve optimal comfort and full expansion.
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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