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This store has earned the following certifications.
Novilla Bedding and Furniture / Twin Mattress
COZINESS AND SAFETY: Novilla’s Twin Size Mattress offers an eco-friendly foam support layer, ensuring both durability and comfort. The CertiPur-US certified memory foam mattress is free of harmful chemicals, providing a safe and comfortable sleeping environment.
COOL AND PAIN RELIEF: The top layer of the twin mattress is made with a 2-inch thick gel foam for added comfort. The cover is infused with bamboo charcoal, increasing breathability by 30%. The cooling gel layer helps reduce body heat, offering a more cushioned and restful sleep, ensuring you stay asleep longer.
IDEAL SUPPORT: Combining 2 inches of gel memory foam with 4 inches of base foam, this mattress provides a medium-firm support feel. Perfect for those who need support for the spine and bones. The high-density foam resists sagging and prevents roll-off, ensuring long-lasting comfort.
100-DAY FREE TRIAL AND 10-YEAR PROTECTION: Your purchase comes with a 100-day free trial, ensuring you can enjoy the mattress before making a final decision. The twin mattress is backed by a 10-year protection plan. Our professional customer care team is dedicated to addressing any issues or concerns you may have. Sleep peacefully knowing we have your back.
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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