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This store has earned the following certifications.
Novilla Bedding and Furniture / Queen Size Mattress
【Individually Wrapped Pocket Springs & Motion Isolation】 This Avenco hybrid queen mattress utilizes hundreds of individually wrapped springs, effectively reducing motion transfer. This feature ensures a tranquil sleep environment, even when one partner moves, allowing both to enjoy a undisturbed, comfortable night's sleep.
【Pressure Relieving Comfortable Sleep】 With its 12-inch design, this queen-size mattress offers individually wrapped pocket springs that minimize the risk of sagging or sinking. This promotes optimal support and maintains your spine's natural curvature, ensuring a healthier sleep. The spring coil system also enhances air circulation, keeping the mattress cool and dry, for a more comfortable sleep experience.
【Environmental Clean Sleeping Comfort Foam】 This hybrid Avenco mattress is made with CertiPUR-US certified foam, which effectively eliminates unnecessary odors and regulates temperature, ensuring a dry and clean sleeping environment. The hybrid design also provides edge support, preventing you from sliding off the mattress when sitting at the edge of the bed.
【Certified Safe Quality】 All Avenco queen mattresses in a box use foam certified by CertiPUR-US and OEKO-TEX, ensuring that the materials meet strict health and environmental standards. This provides consumers with a safe and comfortable sleeping environment, free from harmful substances.
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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