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This store has earned the following certifications.
Novilla Bedding and Furniture / Bliss Memory Foam
【Refreshing and Comfortable Sleep】 The Avenco 12-inch foam mattress is designed with a 3-layer foam system for enhanced support and comfort. The bottom layer incorporates bamboo charcoal, which not only absorbs odors but also wicks away sweat.
【Pressure Relief】 Our king-size foam mattress features three layers of premium foams, providing a sleep experience that balances support with comfort. High-density foam ensures that your body is evenly embraced, effectively dispersing weight and relieving pressure on key areas such as the shoulders, hips, and lower back.
【CertiPUR-US & Oeko-Tex Standard 100 Certified】 Crafted with CertiPUR-US and OEKO-TEX certified materials, the Avenco king foam mattress ensures a safe and healthy sleeping environment. Our materials are free from any harmful substances.
【Mattress in a Box - Easy to Move】 Conveniently vacuum-compressed, rolled, and shipped in a compact box, our 12-inch king mattress is easy to handle and install. After delivery, allow 48-72 hours for the memory foam to fully expand and regain its original shape. Ambient temperature can slightly influence the expansion rate.
【Worry-Free Purchase & 100-Night Trial】 At Avenco, we understand that everyone’s sleeping preferences are unique. That's why we offer a 100-Night trial, a 10-year warranty, and customer service support with all of our mattresses. Our goal is to ensure every customer has an optimal shopping experience and is fully satisfied. If you experience any issues or are not completely satisfied, our Customer Support Team is here to help.
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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