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Novilla Bedding and Furniture / Queen Size Mattress
[GEL INFUSED FOR COOL NIGHT SLEEP] The Novilla 10-inch memory foam mattress is designed with gel-infused memory foam in its top layer. This innovative material works to absorb and dissipate body heat, keeping you cool and comfortable throughout the night. Perfect for hot sleepers, this queen mattress ensures a refreshing sleep experience.
[UNMATCHED COMFORT AND SUPPORT] Our queen-sized memory foam mattress features a three-layer foam design. The soft top layer of gel-infused memory foam conforms to your body, while the comfort foam layer provides extra cushioning. The supportive high-density base foam ensures consistent support. This combination offers a perfect balance of pressure relief and support, making it ideal for those who value both comfort and firmness.
[ENJOY QUIET SLEEP] The Novilla 10-inch queen mattress is crafted with three different foam layers, each contributing to a peaceful sleep environment. The high-density foam accommodates changes in body weight, while the queen size offers ample space to reduce disturbance from your bedmate's movement. Perfect for a good night’s sleep free from interruptions.
[SLEEP SAFE WITH TRUSTED MATERIALS] Our queen-sized memory foam mattress is made with high-quality foams that have been certified by CertiPUR-US. These foams are safe, comfortable, and durable. The mattress cover is made of 100% polyester, ensuring durability and excellent shape retention with a soft feel.
[CONVENIENT AND LASTING QUILT] The Novilla queen mattress arrives vacuum compressed in a box, making it easy to transport and set up. Although it expands immediately after unpacking, we recommend allowing 24 to 72 hours for the mattress to fully expand and to dissipate any residual odor. Additionally, a 10-year warranty is included, providing you with years of comfortable sleeping.
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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