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This store has earned the following certifications.
Novilla Bedding and Furniture / Full Size Mattress
The Novilla full-size foam mattress (12 inches) features an OEKO-TEX certified breathable soft cover. This ensures a safe, hypoallergenic sleep environment. TheCertified bamboo charcoal foam helps regulate moisture, temperature, and odors, keeping your mattress dry and clean.
Designed with seven ergonomic zones, this full-size foam mattress caters to different sleeping positions. The zones eliminate pressure points in the head, neck, shoulders, back, waist, hips, legs, and feet. This balanced support aligns your spine and promotes better sleep for back, side, or stomach sleepers.
The Novilla foam mattress is flippable, offering the option to use both sides for extended mattress longevity. Each side consists of wavy soft bamboo charcoal foam mixed with high-density base support foam, which reduces motion transfer. This ensures a quiet and deep sleep experience.
The 12-inch full-size foam mattress (75" L x 54" W x 12" H) is shipped in a rolled and compressed box. Setting it up at home is simple and convenient—unseal the package and let the mattress inflate for 72 hours to achieve optimal comfort and support. Compatible with most bed frames, it can also be used directly on the ground.
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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