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This store has earned the following certifications.
Novilla Bedding and Furniture / Full Size Mattress
BALANCE SUPPORT &xa0PRESSURE RELIEF - Combined Support and Comfort: The Novilla mattress seamlessly blends the supportive nature of pocketed springs with the adaptive comfort of memory foam. This unique combination ensures a comfortable yet supportive sleeping experience.
Independent Pocketed Coils: The mattress features independent pocketed coils that balance your body weight evenly, providing strong support to every part of your body.
Memory Foam Contouring: Memory foam actively conforms to your body’s curves, aligning your spine and alleviating pressure points and discomfort.
Universal Comfort: With a medium-firm feel, this mattress offers suitable comfort for all sleep positions and preferences, ensuring a restful night.
MOTION ISOLATION &xa0EDGE SUPPORT - Noiseless Sleep: The independent support system between the springs prevents movement interference, ensuring a peaceful and undisturbed sleep. You won’t hear noise when your partner moves.
CERTIPUR-US &xa0OEKO CERTIFIED SAFE - Safe and Durable Materials: The Novilla mattress is made with CertiPUR-US Certified foam and OEKO-TEX certified fabric. The foam offers soft, cozy comfort with breathable comfort layers.
SLEEP COOL &xa0COMFORTABLE - Breathable Top Layer: The high-end knit fabric cover is designed for comfort and breathability, preventing pilling for added durability.
WORRY-FREE PURCHASE - Risk-Free Trial: Enjoy a 100-night risk-free trial and a 10-year limited warranty, giving you peace of mind about your purchase.
Convenient Setup: The mattress is compressed, rolled, and shipped in a box, making it easy to set up right at your doorstep.
Compatibility: Compatible with most bed bases and frames, ensuring a hassle-free setup and comfortable sleeping experience.
For any issues or adjustments, our dedicated customer support team is always here to assist you.
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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