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This store has earned the following certifications.
Novilla Bedding and Furniture / Full Size Mattress
SILENT AND PAIN-FREE SLEEP WITH NOVILLA MATTRESS
Uninterrupted sleep is crucial for your health and well-being. The Novilla 12-inch full mattress features a pocket coil system that effectively reduces tossing and turning, guaranteeing a peaceful and comfortable sleep.
RESTFUL SLUMBER WITH CERTIPUR-US CERTIFIED FOAM
The Novilla full size 12-inch mattress includes 3-layer CertiPUR-US certified foam: gel memory foam, high-density supportive foam, and natural eco-friendly foam. These materials provide constant temperature, prevent moisture, and minimize motion transfer from your partner.
FIT FOR YOUR BODY WITH CLOTH TOP
Designed to fit the human body curve, the Novilla full mattress offers support that aligns well with your body shape, reducing body pressure and improving sleep quality. Its quilted and knitted cover is OEKO-TEX certified, ensuring breathability and cleanliness.
EASY TO ASSEMBLE AND USE
The 12-inch full pillow top hybrid mattress is easy to fit most bases and frames, or you can even place it directly on the floor. Unbox and let it expand fully for about 72 hours.
HYBRID DESIGNS FOR COMFORT
The Novilla 12-inch mattress features a medium firmness hybrid design, providing just the right balance for a restful night. Enjoy a 100-night sleep trial, with customer support available if needed.
REST EASY KNOWING YOU'VE CHOSEN THE RIGHT MATTRESS
Choosing the Novilla mattress means you're prioritizing your health and comfort. Get the sleep you deserve with a product that reduces pain, enhances your sleep, and is easy to use.
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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