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This store has earned the following certifications.
Novilla Bedding and Furniture / Queen Size
Support and Durability: Our queen mattress in a box offers unparalleled support and long-lasting durability with its robust innerspring system. Individually wrapped coils move independently, reducing motion transfer and providing targeted support to key areas of your body. This design keeps your spine aligned, effectively reducing any discomfort. Built to last, this mattress won't sag or lose its shape, ensuring a stable and comfortable night's sleep.
Premium Plush Comfort Layers: In addition to the supportive hybrid system, our mattress features plush comfort layers that envelop your body in softness. Made from high-density foam and breathable materials, these layers enhance comfort and promote airflow. As a result, you'll enjoy a cool and comfortable sleep throughout the night, with your body temperature regulated to prevent overheating.
CertiPUR-US & OEKO-TEX Certification: Our Amztree hybrid mattress queen has passed CertiPUR-US and OEKO-TEX certifications. The materials used are strictly tested and free from harmful substances, including heavy metals and bad odors, ensuring the health and safety of every user. You can sleep on a fresh, non-odorous mattress.
Strong Edge Support: One of the standout features of our queen size mattress is its enhanced edge support. The reinforced edges prevent sagging and offer a stable surface to sit or sleep on, maximizing the usable surface area of the mattress. This ensures you can enjoy every inch of your bed without feeling like you might roll off.
Convenient and Easy to Set Up: Our mattress in a box queen size comes conveniently compressed and rolled for easy setup. Simply unbox the mattress, place it on your bed frame, and let it rest for 24-72 hours to fully rebound and dissipate any remaining smell. The mattress is designed to fit most standard bed frames and foundations, making it a breeze to set up and start enjoying a better sleep.
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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