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This store has earned the following certifications.
Novilla Bedding and Furniture / Queen Size
Pressure Relief & Motion Isolation for Better Sleep - Tailored to Side and Back Sleepers: This memory foam mattress queen size perfectly contours to your body’s every curve, providing exceptional pressure relief and spine alignment. Enjoy undisturbed rest as it reduces motion transfer between you and your partner.
Dual Layer Construction for Restful Sleep - Top Layer: 2" Gel Memory Foam: Soothes pressure points with its excellent cradling support. You won't sink into the mattress, ensuring you maintain the right sleeping position. - Base Layer: 6" High-Density Foam: Offers full-body support for lasting comfort. It also ensures the mattress maintains a solid structure, preventing any collapse.
Cooling Sleep with Gel Memory Foam - Gel Infusion: Regulates the sleep environment’s temperature to keep you cool throughout the night. The soft knitted fabric provides extra breathability. - Certified Materials: All materials are CertiPUR-US and Oeko-Tex Standard 100 certified, ensuring they are free from harmful substances.
Comfort and Support with Cozy Corners - Gel Foam and High-Density Base Foam: The combination makes the corners firm and eliminates sagging, while the 6-inch thickness helps the edges hold their weight. This ensures you won’t roll off the mattress during the night.
Convenient and Reassuring Queen Mattress in a Box - Expertly Compressed: The mattress is vacuum-packed and rolled into a compact box, protecting it from stains or shipping damage. - 100-Day Trial and 10-Year Warranty: Experience peace of mind with a 100-day free trial period and a 10-year warranty, backed by a 24/7 customer service team.
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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